Terms of Use

These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website, hereinafter referred to as "Company" or “Website” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company and you, hereinafter referred to as "You" or "User" or "Your" or "Buyer" or "Customer."

If you visit, use, or shop at the site or any future site operated by us, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

By subscribing to or using any of our products or services, you agree that you have read, understood, and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.


  1. Eligibility:

    • The return policy applies to products purchased directly from SparCrafters.
    • The product must be in its original condition, including all packaging materials, manuals, accessories, and any promotional items that were included with the purchase.
    • Items that are non-returnable or non-refundable (e.g., perishable goods, digital downloads, personalized items) are exempt from this policy.
  2. Restocking Fee:

    • A restocking fee of 10% of the product's original purchase price will be deducted from the refund amount.
    • The restocking fee covers handling, processing, and re-stocking costs incurred by SparCrafters.
  3. Return Window:

    • The return must be initiated within 14 days from the date of the original purchase.
    • After 14 days, we reserve the right to deny a return for a change of mind.
  4. Return Process:

    • To initiate a return, please contact our customer service team at SparCrafters. They will guide you through the process and provide you with a return authorization number (RA number).
    • The product must be returned in its original packaging, accompanied by the RA number provided by our customer service team.
    • The return shipping costs will be the responsibility of the customer unless the return is due to a faulty or damaged product.
  5. Inspection and Refund:

    • Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria.
    • If the product is deemed eligible for return, we will process the refund, deducting the applicable restocking fee.
    • Refunds will be issued using the original payment method within 5-7 business days after the inspection is completed.
  6. Exclusions:

    • This return policy does not cover items purchased from third-party sellers or retailers.
    • Opened or used products, unless they are defective or damaged, are not eligible for return.
  7. Customer Responsibilities:

    • Please ensure the product is packaged securely to prevent damage during transit.
    • Retain any proof of shipment or tracking information until the return process is complete.
    • Client  will be responsible for the shipment, all related costs, and risks related to the return shipment.
  8. Modifications:

    • SparCrafters reserves the right to modify or amend this return policy at any time without prior notice. However, any changes will not affect purchases made prior to the policy modification.

Items may be returned up to 14 days from receiving the order. We only accept resalable items in its original packaging with the tags attached and in the same state as received, unused and undamaged.

Personalized items are made to order; we are unable to accommodate refunds or exchanges to personalized pieces once your order has been submitted.

After receiving and reviewing your return, you will receive a new product or refund as soon as possible.


If you decide to cancel or modify your order, please write to us as soon as possible. We will do our best to make the change. If it’s too late for our team to cancel/modify your order, you can return your order to us once you’ve received it.


We ship worldwide

We ship Friday, excluding select holidays. Once your order is processed and shipped out, we will notify you by email.

The following information is the estimated time frame you should receive your order after it has been shipped:

Australia: 4 - 7 business days

International: 4 - 10 business days


Deliveries to countries outside Australia may incur duties, taxes, or charges that are not included in the total price displayed. To avoid unforeseen charges, we recommend contacting your local customs office for information on fees before placing your order.


The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal data. Personal data, such as your email addresses, is always provided to us voluntarily and only when you subscribe to our newsletter. Other personal data, including your name and address, is only required if you are ordering goods.

An external, PCI-compliant payment gateway (PayPal, Stripe) handles all credit card payment transactions.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.


The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.


This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.

Most cookies that we use are so-called “session cookies,” which we will delete automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit.

We feel that the use of third-party services such as these improve your online experience because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:




You can adjust your browser in such a way to allow cookies manually or to exclude cookies in general. In some cases, even to activate the automatic deletion of cookies when closing the browser.

The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via the support pages of the browser suppliers.

Please note, the deactivation of cookies may impair the functionality of this website.


If you send inquiries to us via the contact form, your data entered into the contact form, including the stated contact data, is stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.


If you want to receive our newsletter, we simply need your email address. No other data is necessary. We use your address exclusively for sending the requested information and don't share it with any third parties.

Permission to store the email address, as well as the use of it for sending the newsletter, can be withdrawn at any time via the "Unsubscribe" link within the newsletter.


Although we take all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.

All products and services provided by Spar Crafters are subject to our terms and conditions. While we make every effort to ensure the accuracy of the information provided on our website, we cannot guarantee the completeness or timeliness of the content. We reserve the right to make changes to our products and services, as well as our policies and procedures, at any time and without prior notice.

Spar Crafters accepts no liability for any damages or losses incurred as a result of using our products or services. We strongly recommend that all customers consult with a professional marine technician or qualified rigger before making any modifications or installations on their vessel.

By using our products and services, you acknowledge and agree to these terms and conditions. If you have any questions or concerns, please contact us for further information.
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